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Best's Review Insurance Technology Guide
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Hardware - Workstations
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StoneRiver
> Claims Stream(TM)
Claims Stream(TM)
by
StoneRiver
Claims Stream combines the proven capabilities of Claims Workstation with strong workers' comp functionality, business process management, and client / business intelligence. Your company provides consistent service with a claims solution that walks adjusters through the review process step by step when necessary. At the same time -- with no help from the adjuster -- assignments go to other staff, information requests are sent, and letters and e-mail are generated automatically.
Key features: 1) Intelligent workflow for automated rerouting, task creation, and exception handling 2) Case management for consistent handling of lengthy activities like fraud and subrogation 3) Robust rules engine for events and actions management and custom edits
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